Refund & Replacement Policies
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours.
Our store does not accept Returns or Exchanges, once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under below criteria:
Items are faulty damaged/broken or soiled upon arrival. Parcels that is lost in transit.
Note: Tack bazaar will not be held liable for any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
International customer must provide a phone number.
If you have other concerns, please contact our Customer Service via email (firstname.lastname@example.org) or through submitting a ticket at our website
RETURN TO SENDER PACKAGES:
Tack bazaar will not be held liable for packages that are returning to
sender.Customers are advised to carefully enter the correct addresses otherwise, the package will not be delivered.
Once the item is received at the warehouse, we can repack, relabel, and reship them however you need to understand that doing so requires an additional cost.
Processing and shipping cost is usually half the order total...so please be careful on the information that you provide. If you think you have entered a wrong address, you need to contact us immediately in order to correct the mistake.
Can I cancel my order(s)? Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.